{"id":8329,"date":"2020-11-02T12:46:39","date_gmt":"2020-11-02T19:46:39","guid":{"rendered":"https:\/\/schools.graniteschools.org\/kearnshigh\/?page_id=8329"},"modified":"2025-05-14T13:34:57","modified_gmt":"2025-05-14T19:34:57","slug":"chromebook-troubleshooting","status":"publish","type":"page","link":"https:\/\/schools.graniteschools.org\/kearnshigh\/chromebook-troubleshooting\/","title":{"rendered":"Chromebook Troubleshooting"},"content":{"rendered":"\n

Login Issues:<\/strong>
The default password for new students is always Student1. When you login with this password it will prompt you to set a new one.<\/p>\n\n\n\n

Please contact the library if you need a password change.<\/p>\n\n\n\n

Connection Issues:<\/strong>
If your Chromebook is letting you login but does not seem to connect, try to remove your user account, and add it again to see if that makes it work.<\/p>\n\n\n\n


Reset Chrome Settings to Default<\/strong>
You can restore your browser settings in Chrome at any time. You might need to do this if apps or extensions you installed changed your settings without your knowledge. Your saved bookmarks and passwords won’t be cleared or changed.<\/p>\n\n\n\n

    \n
  1. On your computer, open Chrome.<\/li>\n\n\n\n
  2. At the top right, click More Settings.<\/li>\n\n\n\n
  3. At the bottom, click Advanced.
    \u2022 Chromebook, Linux, and Mac: Under “Reset Settings,” click Restore settings to their
    original defaults Reset Settings.
    \u2022 Windows: Under “Reset and cleanup,\u201d click Reset Settings Reset Settings.
    These steps won’t provide a full reset. For example, some settings like fonts or accessibility won’t be deleted.<\/li>\n<\/ol>\n\n\n\n

    Full Chromebook Reset\/Power wash<\/strong>
    Please follow these steps:<\/p>\n\n\n\n

    Press Cntl, Alt, Shift, R and wait to be prompted to reset this chromebook<\/p>\n\n\n\n

    In the right corner click on the powerwash option<\/p>\n\n\n\n

    When asked to confirm powerwash, click continue<\/p>\n\n\n\n

    The screen will go dark and then pop up and say powerwash in progress and then go dark again<\/p>\n\n\n\n

    You will see a Welcome to your Chromebook screen. Press the Get Started button on the left.<\/p>\n\n\n\n

    If you are at the school, select GSDGuest, if you are at home, select your home WiFi provider.<\/p>\n\n\n\n

    GSDGuest’s password is learning<\/p>\n\n\n\n

    You will see an Enterprise Enrollment Complete screen and then you can login again with your credentials<\/p>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Login Issues:The default password for new students is always Student1. When you login with this password it will prompt you to set a new one. Please contact the library if you need a password change. Connection Issues:If your Chromebook is letting you login but does not seem to connect, try to remove your user account, […]<\/p>\n","protected":false},"author":515,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_cbd_carousel_blocks":"[]","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","jetpack_post_was_ever_published":false,"_gsd_hide_title":false,"footnotes":""},"coauthors":[99],"class_list":["post-8329","page","type-page","status-publish","entry"],"featured_image_src":null,"featured_image_src_square":null,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P3bfI2-2al","_links":{"self":[{"href":"https:\/\/schools.graniteschools.org\/kearnshigh\/wp-json\/wp\/v2\/pages\/8329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/schools.graniteschools.org\/kearnshigh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/schools.graniteschools.org\/kearnshigh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/schools.graniteschools.org\/kearnshigh\/wp-json\/wp\/v2\/users\/515"}],"replies":[{"embeddable":true,"href":"https:\/\/schools.graniteschools.org\/kearnshigh\/wp-json\/wp\/v2\/comments?post=8329"}],"version-history":[{"count":3,"href":"https:\/\/schools.graniteschools.org\/kearnshigh\/wp-json\/wp\/v2\/pages\/8329\/revisions"}],"predecessor-version":[{"id":12949,"href":"https:\/\/schools.graniteschools.org\/kearnshigh\/wp-json\/wp\/v2\/pages\/8329\/revisions\/12949"}],"wp:attachment":[{"href":"https:\/\/schools.graniteschools.org\/kearnshigh\/wp-json\/wp\/v2\/media?parent=8329"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/schools.graniteschools.org\/kearnshigh\/wp-json\/wp\/v2\/coauthors?post=8329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}